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Equipment Operations Specialist

Location:

Bowling Green, OH, US

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.

Role Summary

The Equipment Operations Specialist will provide day to day support for equipment operations to achieve the overall strategy of the Blue Hat Crane & Equipment Rental organization. This position will be responsible for customer interactions relating to scheduling, equipment fleet management and accurate and timely billings. This position will manage data for the accurate location, cost and revenue of the Blue Hat equipment and service offering. All activities will be performed in support of the strategy, vision and values of JE Dunn.

Autonomy & Decision-Making: Makes decisions on non-routine matters, provides recommendations to supervisor, and refers all exceptions to supervisor.
Career Path: Senior Equipment Operations Specialist

Key Role Responsibilities - Core

EQUIPMENT OPERATIONS SPECIALIST FAMILY - CORE

Possesses a general understanding of all aspects of the equipment rental business as it applies to the Blue Hat strategy and utilizes key operational metrics for day-to-day decision making and recommendations to leadership.
Partners effectively with clients to provide guidance and solutions to their equipment needs and prepares equipment and material bid packages as needed.
Applies Blue Hat operational processes to perform ongoing duties and transactions in purchasing, fleet and inventory management, scheduling, billing, and customer relations.
Maintains ongoing knowledge of the quantity and location of the Blue Hat equipment fleet in order to make scheduling, service and repair recommendations.
Possesses and utilizes knowledge of the equipment fleet for fulfilling customer rental and service requests.
Utilizes key operational reports to inform and advise leadership on business trends and opportunities.
Investigates and pursues new revenue opportunities relating to equipment, service, and inventory products.
Analyses and resolves equipment, inventory, service, and billing discrepancies for internal operations and customers.
Acts as subject matter expert and national resource in selected lines of equipment and material for Blue Hat operations.
Leads training topics and serves as a resource for Blue Hat operations including one-on-one training, large discussion groups, and other appropriate meetings.
Identifies and participates in continuous improvement initiatives for Blue Hat operations.
Advanced understating of appropriate software to support scheduling, recording keeping and billing.
Actively participates in the continuous improvement plan by identifying opportunities in the current process, suggesting solutions, and leading improvements.
Participates in regularly scheduled safety meetings

Key Role Responsibilities - Additional Core

N/A

Knowledge, Skills & Abilities

Ability to perform work accurately and completely, and in a timely manner
Communication skills, verbal and written
Proficiency in MS Office - Intermediate
Ability to learn operating and accounting systems for data entry
Ability to identify common construction materials and equipment
Ability to identify relationships and dependencies, using data analysis and industry experience
Ability to provide excellent customer service through positive interaction with customers
Thorough knowledge of rental or logistics operations including warehouse organization, storage of goods, traffic flow and the fulfillment process from start to finish
Ability to build relationships and collaborate within a team, internally and externally

Education

High School Diploma or GED (Required)
Bachelor’s Degree in business, construction management or related field (Preferred)
In lieu of the above requirements, relevant experience will be considered.

Experience

3+ years rental, warehouse or construction materials experience (Required)

Working Environment

Must be able to lift up to 25 pounds
Typically travel is not required
Normal office environment, but may be exposed to extreme conditions (hot or cold)
Frequent activity: Standing, Walking, Sitting, Viewing Computer Screen
Occasional activity: Bending, Climbing, Reaching above Shoulder, Pushing, Pulling

Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

Click here for benefits details.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

Why People Work Here

At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them

Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts