Knowledge Manager


Kansas City, MO, US, 64106 Omaha, NE, US, 68118 Dallas, TX, US, 75254 Beaverton, OR, US, 97008 Austin, TX, US, 78704 Oklahoma City, OK, US, 73104 Tampa, FL, US, 33609 Atlanta, GA, US, 30339 Tempe, AZ, US, 85281 Minneapolis, MN, US, 55401 Houston, TX, US, 77057 Dickinson, ND, US, 58601 Charlotte, NC, US, 28217 Nashville, TN, US, 37210 Des Moines, IA, US, 50389

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.


By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 95+ years.


Our diverse teams around the country strive to enrich lives through inspired people and places every day, and we need inspired people like you to join us in our pursuit of building perfection.

Role Summary

The Knowledge Manager will be responsible for improving company performance through capturing, developing, sharing and effectively collaborating with the organization’s knowledge assets. This position will utilize various relevant methodologies such as business process management, lessons learned, expert directories, expert systems, and best practices to achieve the goal of improved company performance. All activities will be performed in support of the strategy, vision, and values of JE Dunn.

Key Role Responsibilities - Core


  • Fosters a culture of knowledge sharing and accountability by facilitating business process management (BPM) across the organization. 
  • Lead the construction and implementation of a dynamic process repository (Promapp) and employ the process ownership model as means for keeping and advancing the system.
  • Works with IT to maintain and continuously improve the integration between ProMapp and SharePoint.
  • Collects and analyzes data on projects and process metrics to systematically identify improvement opportunities.
  • Facilitates a process owner-lead team through rapid improvement events using value stream mapping and/or metrics based process mapping techniques.
  • Conducts project review through field visits and interviewing project team members to extract knowledge for company use. 
  • Collaborates with project teams to leverage and reuse knowledge sources for new project pursuits, execution, and training.
  • Develops white papers, case studies, and reports on projects, industry trends, new management techniques, and delivery models. Work with Corporate Communications to deliver content both internally and externally through industry publications, social media, and the JE Dunn  website and portal. 
  • Performs periodic knowledge gap analysis based on ongoing company project portfolio.
  • Conducts research on competitors, industry reports, social media, academic content, conference materials, etc. to continuously evaluate how JE Dunn compares. Reports findings to senior leadership and calibrate the KM (Knowledge Management) efforts accordingly
  • Leads the development and conservation of a professional skills inventory. Works with IT to create the most efficient means for storing and sharing this knowledge. Collaborates with key stakeholders to ensure all relevant knowledge is captured.
  • Further develop means for measuring success of KM and report findings to company leadership.

Key Role Responsibilities - Additional Core

  • Conducts actions in a professional and unbiased manner.
  • Complies with all company and site policies and best practice standards.
  • Continuously develops proficiency and understanding in the role.
  • Maintains a professional appearance and workspace.
  • Participates in and complies with all company safety and quality programs and procedures.
  • Utilizes relevant JE Dunn technology to support all assigned responsibilities.

Knowledge, Skills & Abilities

  • Ability to lead a transformative group in new concepts and ideas (hearts and minds).
  • Ability to conduct effective presentations and training.
  • Ability to facilitate meetings and build consensus.
  • Proficiency with Promapp.
  • Thorough knowledge of all organizational processes and functional departments and how they contribute to company success.
  • Ability to apply process improvement methodologies.


  • Bachelor’s degree in construction management, business management, or related field (Required)
  • In lieu of the above requirements, equivalent relevant experience will be considered.


  • 5+ years’ experience in Construction or Business Operations (Required).

Working Environment

  • Valid and unrestricted drivers license required
  • Must be able to lift up to 10 pounds
  • May require periods of travel
  • Normal office environment
  • Frequent activity: Sitting, Viewing Computer Screen
  • Occasional activity: Standing, Walking, Bending, Climbing, Reaching above Shoulder

At JE Dunn, our approach to benefits means caring for the whole person, and it begins with a comprehensive benefits program that meets families' needs. We offer competitive and award-winning benefit packages including medical, dental, vision, 401(K) and Employee Stock Ownership Plan.


JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.


JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to


JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company.  Please, no phone calls or emails.

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Why People Work Here

At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them

Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts

About JE Dunn

For more information on who we are, click here.

Nearest Major Market: Kansas City